Thank you for the outpour of love and support over the last few days as we navigate this new, extremely uncertain territory for our business. As COVID-19 updates are rapidly changing, we want you to know that your health and safety continue to be our top priority. We’re following all guidelines from city, state and federal channels and taking every precaution to keep our team and community safe as we keep some of our doors open.
Below is a comprehensive list of the actions we’re taking and some simple ways you can help. If you have questions, requests, and/or ideas please contact us.
Keep supporting small businesses and Certified B Corporations.
What We've Done
Curbside Service. Our Roastery (3098 East 10th Street, Oakland), The Box (2327 Broadway Oakland), and Coffee Van (check Instagram for location)
No Refillable Drinkware. We will temporarily not be accepting refillable drinkware from customers and apologize for this inconvenience.
Sanitizing & Hand Washing. POS system screens, cafe tables, equipment, and other frequently touched surfaces and objects are being routinely cleaned and sanitized. Hand sanitizing stations are provided at all of our locations dependent on stock availability. Employees have been educated on proper hand-washing techniques and frequency
Barista Service. We are temporarily removing self-service condiment and utensil stations. Our Baristas are providing these to customers upon request
Protective Masks & Gloves. Our Production and Roasting teams are equipped with and utilizing protective masks and gloves.
Resting Up. We are asking our team members and customers to stay home if they have symptoms of the flu or feel signs of illness.
Beautiful Coffee Wherever You Are. We will waive all shipping fees for orders to your home or office when placed online - http://redbaycoffee.com.
- No public restroom access at our Oakland Roastery location
- Customer Success teams are available from 6am to 6pm PST. Email us at firstname.lastname@example.org and call or text directly to (510) 399-2441
How we can support each other
Share — people at home need coffee too. Tell your friends, family, co-workers, and office managers about Red Bay Coffee and share the love. Every referral counts.
Staying Connected — we’ve already started sharing some of the creative energy of our Cafes directly to the people via live stream. Let’s keep enjoying our days in healthy ways.
If you believe that food, beverage and wellness choices can serve as vehicles for social restoration and environmental sustainability, this remains a great time to join our movement and continue bringing beautiful coffee to the people.
We will get through this together. Thank you for your continued support.